When out to dinner recently, a friend asked if she could have the chicken heated on her BBQ chicken salad. “No” replied the employee. He didn’t say, “Sorry it’s against company policy,” “Not usually, but let me look into that,” or the correct answer, “Of course we can do that for you.” His reply was clear. No. So she asked the question again but the reply was still no. She rephrased the question and asked again. Finally, seeing that my friend was not going to take no for an answer, he called and asked another employee who said, “Sure, I can do that.”
What fascinated me more than the disturbing lack of customer service, was my friend’s persistence in asking for what she wanted. Three times. She was never rude or arrogant, but politely continued asking.
Simple but powerful reminder of what is available to us every day.
“Ask and it shall be given to you. Seek and you will find. Knock and the door will be open to you.” Matthew 7:7